Tenant's FAQs

The Texas Residential Lease Agreement

Your Resident Benefits & Amenities

10 Inclusive Benefits. 1 Property Management Company that has your back.

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Response Time Guarantee

Nobody likes waiting for a response, that is why we promise to respond to all communication within 24 business hours.

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Security Deposit Protection

If your property is foreclosed for any reason we guarantee the protection of your security deposit.
*optional enrollment

Online Rent Payments

Save money on postage and never worry about lost mail. Set up one-time or recurring secure bank transfers or eChecks... and with NO convenience fees!

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Fair Lease Agreements

Our lease is Texas approved - and is designed to be fair and transparent.

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24 Hour Repair Hotline

You will talk to a real live trained technician for after hours emergencies who will provide immediate help.

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Secure Resident Portal

Your password-protected portal allows you to view your payment history, print rent receipts, make repair requests, and update your information anytime.

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Utility Concierge

A concierge service will assist you in setting up your utilities as well as any phone, cable, or security needs. 

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Property Inspections

We inspect your property during your lease term to ensure there are no outstanding repair issues.

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Quality Repairs

Our vendors are prescreened to ensure they are knowledgeable, friendly, and they leave your property clean after a job. We even send you a maintenance survey after the job so you can give your honest feedback.

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Online Pet Profile

Our Pet Profile provides you a secure place online to store all the important information about your pets. Pet Profiles can easily be shared with pet service providers such as veterinarians, animal hospitals, pet sitters and doggie daycares.

 

 

contact us

Scott Property Management

12615 Jones Rd Suite 209

Houston, Texas 77070

Telephone: 713-714-4346

Email: info@scottpmhouston.com